A Message to our Customers about the Coronavirus (COVID-19)

Here at Deal Depot and Three Sons Towing & Recovery, we are assessing the evolving nature of the coronavirus (COVID-19) every day. As our daily lives change temporarily, we are committed to providing the same level of service we’ve always been known for. According to guidance from the CDC, medical professionals, and government authorities, we are actively taking steps to keep our customers and employees safe while still maintaining daily activities.

As a reminder, we offer 5 easy ways to make your payment – most of which you can do from home:

1.       Visit us at www.dealdepotgreer.com

2.       Call us at (864) 848-4040

3.       Mail your cashier’s check or money order to:

13650 E Wade Hampton Blvd

Greer, SC 29651

4.       Drop your cashier’s check or money order in our drop box, located in the front door of the payment office

5.       Make your payment in person during normal business hours

Our sales department is currently operating normally with a few exceptions. First, we’re only allowing small groups of 3 or less in our sales office at a time. Making an appointment is not necessary but will certainly save you time. Secondly, in accordance with CDC guidelines, we ask that customers who are sick remain home until they’re well. We want to earn your business, but we also want you and those around you to be healthy!

Over the past several days, we’ve explored the possibility of working remotely while still being able to service our customers. Whatever happens in the next coming weeks or months, we fully intend to operate as normally as possible. If required to work from home, our staff will have remote workstation access. We’ll be able to discuss all aspects of your account with you, including payments, warranty concerns, and insurance coverages. Our drop box will be checked daily for any payments received. We’ll still be able to communicate with our customers in the same way we are now.

We’d like to thank those in our community, in our state, and around the world who are working diligently to help those affected and ultimately stop the spread of the virus. Our long-term outlook remains positive, and we are hopeful that the fallout from this virus will be temporary.


As 3 in 4 Americans are asked to stay home during this outbreak, we realize that coming to make a payment in person isn’t feasible for everyone right now.  As a matter of fact, we encourage you to make your payment online, over the phone, or by mail.

Therefore, beginning 4/1, we’ve decided to waive the $3 transaction fee for all payments during the month of April. Please contact the payment office for any questions.

You can stay up to date on Deal Depot’s response to COVID-19 - as well as view helpful links and resources – by clicking here.

Helpful COVID-19 Tips and Links

 

The following is for informational purposes only. As new information becomes available, these links may become obsolete. While we’ve strived to provide you with information from reliable sources, we cannot guarantee the accuracy of any of the links below.

 

  • Unemployment Insurance: The South Carolina Department of Employment and Workforce is adding staff members to call centers, and they have shifted more employees to customer care roles to assist more South Carolinians and process claims more quickly. For frequently asked questions on unemployment insurance provisions in the CARES Act, please click here. My team and I stand ready to help anyone who needs assistance navigating unemployment here in South Carolina. Please call either of our offices at 864-241-0175 or 864-583-3264. 
  • When will I receive my stimulus payment? Secretary of the Treasury Steven Mnuchin said many Americans will begin seeing these payments as early as the beginning of next week. I will continue to keep everyone updated as more information becomes available. 

File your taxes!

-          You may be due a refund from 2019

-          If you didn’t file in 2018, you may not receive a stimulus check

File for unemployment

-          If you’ve experienced job loss or reduction: https://dew.sc.gov/home/how-do-i-file-an-unemployment-claim

Credit Cards

-          May offer a reduced interest rate on existing cards

SC Utility Assistance

-          https://www.benefits.gov/benefit/1548 - Call your utility company directly to see what assistance options are available to you

Looking for work?

Here’s a helpful list of employers who are hiring amid the COVID-19 outbreak: https://www.wyff4.com/article/upstate-companies-are-hiring-during-coronavirus-outbreak/31896654